PRIVACY AT MYSTERIOUS BOLIVIA WEBSITE
This website is maintained and owned by Reyes Avila, LLC. Here at Mysterious Bolivia, we recognize that many visitors to our site are concerned about the information they provide us, and how we treat that information. So we've developed a Privacy Policy to assure you that we take seriously our responsibility to protect customer information, and to use it only in ways that are consistent with your wishes. We may update the Policy from time to time, so please check in occasionally. You can reach us at (866) 944 4480 or send email at MysteriousBolivia@gmail.com. We will be happy to answer your questions or hear your concerns. If you have any questions about our Privacy Policy, you can contact us at:
Reyes Avila, LLC , 2037 Nolen Park Ln, Charlotte- NC 28209 OUR POLICY At our site, we do not collect personally-identifiable information from individuals unless they provide it to us voluntarily and knowingly. So, if you just want to browse and learn about our exceptional products and teas, we invite you to do so. As a casual, unregistered visitor to our site, we'll recognize your home server (e.g., that your web access is through AOL.com), but not your e-mail address or any other personal or system information. Of course, since we sell our organic products, teas, coffees and other products through the mail, if you want to order our products it will be necessary for you to provide personally-identifiable information. This will include your name, address, phone number and, if you place an order online, credit card information. Any information you provide is downloaded off of the web server to a secure system and is maintained there, we use Google checkout and they keep your information secure, we do not have any access to your credit card records. Changes to your information online may only occur after a customer has logged in with their registered user name and password. OUR CUSTOMER LIST We do not keep a customer's list, we do not send any unsolicided email, letter, call, nothing! We limit our activities to answer email from our customers or potential customers. CONTACTS FROM US Many of our customers look forward to being contacted by Reyes Avila, LLC by phone to be kept up-to-date about new teas, organic food, coffees and services, programs and benefits, we encorage you to write us an email to mysteriousbolivia@gmail.com where customer service will take care of your case in less than 24 hours. We do not need a do not call list because we just do not call any of our customers, their privacy is very important to us and we limit to send emails with order's updates only if requested. We read every e-mail that we receive and do our best to respond within 24 hours, if a response is required. We save a very limited number of e-mail messages, but only until the issue is resolved. We do not record email addresses. COOKIES Like most companies, we use "cookies" (small pieces of information stored on your computer) on certain parts of our web site. The cookie allows us to track your session, particularly when you are shopping in the Mysterious Bolivia catalog. This is necessary to ensure that we keep your order together while you browse through the catalog and select items for purchase. We do not use the cookie to collect any type of personal information, and the cookie doesn't extract any information from your computer. SECURITY ONLINE Most of our forms, especially when ordering a product or using online customer service, use secure pages to insure that the information sent between your computer and our system is secure. This is especially true if we are asking you for payment information. We use the Secure Sockets Layer (SSL) encryption method on all secure submissions. This method is generally accepted to insure that the transmission of personal information, such as account numbers and credit card information is secure. The most common browsers, Netscape and Internet Explorer, make it very obvious when information is being passed in a secure manner by showing either a completed key or a closed lock on the screen.
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